Privacy Policy

Information we collect

• Information you submit: full name, practice name, work email address, phone number, and number of providers submitted through our claims audit request form.
• Information collected automatically: IP address, browser and device type, referring URL, pages viewed, and time on page, collected through standard server logs and website analytics.
• Communications: emails, call notes, and messages you send us.

What we do not collect on this website

We do not request or knowingly accept protected health information (PHI) through any form on this website. Do not submit patient names, dates of birth, medical record numbers, diagnoses, or claim-level patient detail through the website. Claims data used for an audit is exchanged only after a Business Associate Agreement is executed and only through a secure channel we provide.

How we use information

• To respond to your request, prepare a claims audit, and provide a proposal.
• To communicate with you about our dermatology billing services.
• To operate, secure, and improve the website.
• To comply with legal, tax, and regulatory obligations.

How we share information

We do not sell personal information. We share information only with service providers who support our operations, such as hosting, email delivery, and customer relationship management, and only to the extent needed to perform those services. We may disclose information where required by law or to protect our legal rights.

Security

Information submitted through this website is transmitted over TLS and stored in access-controlled systems. Access is granted on a least-privilege basis and administrative activity is logged. No method of transmission or storage is completely secure, but we review our controls on an ongoing basis.

Retention

We retain lead enquiry information for as long as needed to evaluate and pursue the business relationship, and afterwards only as required for legal, accounting, or dispute-resolution purposes.

Your choices and rights

You may ask us to access, correct, or delete the personal information you submitted, or to stop contacting you, by calling (631) 366-8765. Depending on where you live, you may have additional statutory rights, including the right to opt out of the sale or sharing of personal information; we do not sell or share personal information for cross-context behavioral advertising.

Cookies and analytics

We use a small number of cookies and similar technologies necessary to operate the site and to measure aggregate traffic. You can block or delete cookies in your browser settings; core parts of the site will continue to function.

Children

This website is intended for business use by healthcare practices and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected in the last-updated date at the top of this page.