Our team
Fifteen specialists organized around dermatology — certified coders, denial and A/R leads, credentialing, compliance, analytics and implementation. You get named contacts, not a ticket queue.
Founder & Chief Executive Officer
MBA, Healthcare Revenue Cycle
Touseef founded DermBilling USA after more than a decade running revenue cycle operations for specialty practices. He works directly with dermatology owners on the numbers that decide profitability: payer contract rates, surgical coding capture, and the cost of every day a claim sits unworked.
Focus: Practice growth strategy, payer contracting economics
Director of Revenue Cycle Operations
CPC
Hanah owns the day-to-day machine: charge capture through zero balance. She sets the work queues, the follow-up cadence on aged A/R, and the monthly reporting package every client receives, and she is the escalation point when a payer changes behavior mid-quarter.
Focus: End-to-end RCM workflow, month-end close
Chief Operating Officer
Healthcare Operations
Tanzeel leads operations across the client base — onboarding new dermatology practices, standing up clearinghouse and EHR integrations, and holding service levels on turnaround and clean-claim rate. He partners with practice managers on the operating rhythm: weekly work-queue reviews, monthly financial reporting, and quarterly payer performance checks.
Focus: Service delivery, client onboarding, RCM technology
Vice President, Payer Relations
Michael handles the conversations most practices never get to have — provider representatives, medical policy reviewers, and network managers. He builds the evidence packets behind policy-level appeals when a payer starts bundling or downcoding a dermatology service line.
Focus: Commercial contracts, medical policy disputes
Director of Dermatology Coding
CPC, CPMA
Sarah runs the coding audit program: prospective review on surgical cases, retrospective sampling on office visits, and provider-level feedback. Her audits are where most new clients first see the gap between what was documented and what was actually billed.
Focus: Documentation audits, E/M and procedure coding accuracy
Manager, A/R & Denials
CPB
David treats every denial as a data point rather than a one-off. He tracks denial reasons back to the step that caused them — eligibility, modifier, documentation, or submission timing — and rebuilds that step so the same denial stops repeating.
Focus: Denial root cause, appeals, aged A/R recovery
Credentialing & Payer Enrollment Lead
Emily manages provider enrollment from initial application through revalidation, including the group and location changes that quietly stop payments when they are missed. She keeps a rolling calendar so no attestation or revalidation deadline lapses.
Focus: Enrollment, revalidation, CAQH maintenance
Compliance Officer
CHC
James owns the compliance program: workforce training, access reviews, business associate agreements, and the documented response process for payer and government audits. He signs off on every workflow change that touches protected health information.
Focus: HIPAA, BAAs, audit response
Mohs & Surgical Coding Specialist
CPC
Ashley codes the cases that general billers get wrong — staged Mohs with block counts, repair sizing across anatomic sites, and the modifier sequencing that keeps a same-day biopsy and excision from collapsing into one payment.
Focus: Mohs stages, repairs, flaps and grafts
Director of Analytics
Robert builds the dashboards behind every monthly review: net collection rate, first-pass yield, days in A/R by payer, and per-provider RVU capture. When a number moves, his job is to say why before the practice has to ask.
Focus: KPI reporting, payer performance benchmarking
Client Success Manager
Jessica is the named contact for practices from kickoff onward. She runs the monthly review call, translates the reporting into decisions the practice can act on, and keeps front-desk and clinical staff looped into changes that affect their workflow.
Focus: Onboarding, practice communication, monthly reviews
Patient Billing Lead
Megan handles the part of the revenue cycle patients actually see. She manages statement cycles, sets up payment plans, and takes the inbound billing calls so clinical staff are not explaining a cosmetic-versus-medical determination at the front desk.
Focus: Statements, payment plans, patient balance resolution
Manager, Eligibility & Prior Authorization
Tanya's team verifies benefits before the visit and carries prior authorizations for biologics, photodynamic therapy and phototherapy through to approval, including the peer-to-peer scheduling that keeps a treatment start date from slipping.
Focus: Benefit verification, biologics and PDT authorizations
Dermatopathology Billing Specialist
CPC
Christopher handles the lab side: specimen-level billing, TC/PC splits for practices with in-house pathology, and the payer-specific rules on multiple specimens from a single encounter.
Focus: 88305 volume, global vs. technical/professional split
Charge Entry & Quality Assurance Manager
Laura runs the last check before a claim leaves. Her QA sampling and scrubbing rules are why first-pass acceptance stays high, and she feeds recurring entry errors back into provider templates rather than fixing them one claim at a time.
Focus: Pre-submission scrubbing, clean claim rate
Implementation & EHR Integration Lead
Kevin runs the first 30 days: system access, fee schedule loads, clearinghouse setup, and the data migration from the prior biller. He builds the go-live plan so billing never pauses during a transition.
Focus: EMA, Nextech, eClinicalWorks, Athena onboarding
Every practice is assigned a named client success manager, a coding lead and an A/R lead. That trio stays with the account, which is why questions about a specific claim get answered by someone who already knows the chart, the payer and the history.
Behind them sit the specialists — Mohs and surgical coding, dermatopathology, prior authorization, credentialing and compliance — who are pulled in by service line rather than by ticket queue.
A named client success manager plus a coding lead and an A/R lead assigned to your practice. You have direct contact details for all three — not a shared inbox.
Yes. Surgical and E/M review work is performed by certified coders (CPC, CPB, CPMA), with dermatology-specific focus areas including Mohs, repairs and dermatopathology.
Our compliance officer owns the program — workforce training, access reviews, business associate agreements and audit response. A signed BAA is in place before any PHI is exchanged.
Free claims audit
Send a de-identified claims sample. Within five business days you get a line-item leakage report — coding gaps, underpayments, and recoverable aged A/R, in dollars.
Find your leaked revenue. Free dermatology claims audit — results in 5 business days.
