Dermatology A/R Recovery and Patient Billing

Insurance A/R recovery

• Full inventory of open claims by payer, age band and dollar value before any work starts, so progress is measurable.
• Priority on claims approaching timely filing and appeal deadlines, because those are the balances that expire.
• Claim-status checks through payer portals and clearinghouse responses rather than hold-time phone calls where an electronic route exists.
• Underpayment review against your contracted fee schedule, which routinely surfaces silent short-pays on surgical and pathology codes.

Patient balances handled without damaging the relationship

Dermatology patients often carry two very different balances: a coinsurance amount after an insurance adjudication and a self-pay cosmetic charge. We keep those separate on the statement, explain them in plain language, and support online payment and payment plans. Clear statements reduce inbound calls to your front desk as much as they improve collection rates.

Reporting you can act on

You receive monthly reporting on days in A/R, aging buckets, net collection rate against contracted allowables, denial rate by root cause, and payment posting accuracy. Reports are produced from your practice management system, so every figure is one you can independently verify.