Dermatology billing services

Dermatology A/R Recovery Services

Accounts receivable recovery is the work of collecting claims already submitted to payers but not yet paid. It covers open insurance balances by payer and age band, not patient statements, which are handled separately. The measure of the work is simple: dollars recovered inside filing and appeal deadlines, and a clear account of which balances are no longer collectable.

This service is one part of our dermatology medical billing services, and it can be run on its own or alongside the rest of the revenue cycle.

How aged insurance A/R is worked

  • Full inventory of open claims by payer, age band and dollar value before any work starts, so progress is measurable against a fixed baseline.
  • Priority on claims approaching timely filing and appeal deadlines, because those are the balances that expire rather than age.
  • Claim-status checks through payer portals and clearinghouse 277 responses rather than hold-time phone calls wherever an electronic route exists.
  • Root cause recorded per claim, so a recovered dollar also produces a fix that prevents the next one.

Underpayment and contract review

Payment posted is not the same as payment owed. Every remittance is compared against your contracted allowable, which routinely surfaces silent short-pays on excision, repair, Mohs and pathology lines that would otherwise post as closed. Variances are grouped by payer and code so a single appeal can address a pattern rather than one claim.

Reporting on the recovery project

You receive days in A/R, aging buckets, net collection rate against contracted allowables, denial rate by root cause, and recovered dollars against the opening inventory. Reports are produced from your practice management system, so every figure is one you can independently verify.

Frequently asked questions

Will you take on our existing aged A/R?

Yes. Legacy A/R is inventoried at the start of a transition and worked as a defined project alongside current claims.

Do you handle patient balances too?

Patient statements, payment plans and cosmetic self-pay balances are covered by our patient billing service, which is separate from insurance A/R recovery.

How do you handle refunds and credit balances?

Credit balances are reviewed and resolved on a regular cycle, including Medicare credit-balance reporting obligations.

Related dermatology billing services

Talk through your own numbers

A claims review shows what this service would change for your practice before any agreement is signed.

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